fix77 Platform Privacy Notice

This page describes what we collect when you use fix77 and how we keep that data protected. We take your privacy seriously and do not sell your information to third parties. Our privacy policy explains every way we handle your personal details, from account registration through payment processing and customer support.

We operate fix77 under standard data-protection principles. When you open an account with us, you give us permission to collect and use specific information for account management, fraud prevention, and compliance with local law. We explain below exactly what that includes and how long we keep it.

Services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. If you have questions about how we handle your data on fix77, our support team can clarify any section of this notice.

What data we collect on fix77

We collect your name, email, phone number, and date of birth when you register an account. We use these details to set up your account, verify your identity, and send you account notifications and support messages. We also collect your residential address for know-your-customer (KYC) verification, which is required before we process your first withdrawal.

When you deposit funds on fix77, we record the payment method you use—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—along with the transaction amount and timestamp. We do not store your full payment credentials; payment processors handle that securely on their own systems. We keep transaction records for accounting, dispute resolution, and regulatory compliance.

We also collect data about how you use fix77. This includes the games you access, your bets and stakes, your balance changes, and your login history. We use this activity log to detect fraud, monitor for bonus abuse, and improve our platform. We do not track your device location or sell your browsing data to advertisers.

How we use your data on fix77

Our primary use of your data is account administration. We need your email to send password resets, bonus confirmations, and important policy updates. We need your phone number for two-factor authentication and account recovery. We need your identity details to comply with anti-money-laundering (AML) rules and to verify that you are of legal age.

We use your activity data to protect fix77 from fraud and collusion. If we see patterns that suggest account abuse—such as rapid bonus cycling, use of multiple accounts to claim the same offer, or unusual betting—we may flag your account for review or close it. We do this to keep the platform fair for all users.

We also use your data to improve fix77. We review account feedback, support tickets, and gameplay patterns to identify bugs, improve user experience, and develop new features. This analysis is done in aggregate and does not identify you individually.

Your rights on fix77 and data retention

You have the right to access your personal data on fix77 at any time. Log into your account and review your profile, transaction history, and activity records. If you believe any information is incorrect, contact our support team and we will correct it.

You may request deletion of your account and associated data. When you close your account on fix77, we stop processing your data for new transactions. However, we retain some information for the time periods required by law—typically three to seven years for payment records and KYC documents, depending on your jurisdiction. We cannot delete data if there is an active dispute, pending withdrawal, or legal requirement to keep it.

We retain your data for as long as your account is active. After you close your account, we keep transaction and identity records for regulatory compliance and fraud prevention. We do not use your data for marketing after account closure unless you have opted in to newsletters, which you can unsubscribe from at any time.

We store your data only as long as needed. When you close your fix77 account, we stop using it except where law requires us to keep it.

How we share your data on fix77

We may share your data with third-party service providers who help us run fix77. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions), identity-verification vendors, and fraud-detection services. Each of these vendors operates under a data-protection agreement and may not use your data for their own marketing.

We may also disclose your data if required by law or court order. If a government agency or regulator in your jurisdiction requests information about your fix77 account, we will comply with that request to the extent the law allows. We will not voluntarily share data with law enforcement without a legal process.

Our servers and data backups may sit outside your jurisdiction. By using fix77, you consent to your data being stored and processed internationally. We maintain the same security standards everywhere we operate.

Cookies and tracking on fix77

We use cookies to keep you logged into fix77 and to remember your preferences. Session cookies expire when you close your browser. Persistent cookies may remain for up to one year and help us recognize you on your next visit. We do not use cookies to track you across other websites.

You can disable cookies in your browser settings, but some features of fix77 may not work if you do. For example, you will need to log in again each time you visit. We respect your choice, but we recommend keeping cookies enabled for the best experience.

Our fix77 security and contact

We protect your data using encryption, firewalls, and access controls. Our systems undergo regular security audits to identify and fix vulnerabilities. However, no online service is completely immune to attack. If we experience a data breach, we will notify affected users and work with authorities as required by law.

If you have questions about our privacy policy on fix77, contact our support team. You can reach us through the support page in your account or by email. We respond within one business day to privacy questions. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and use a local payment method like DANAe-walletor mobile bankingthe same privacy protections apply to your payment data.

We may update this privacy notice from time to time. If we make material changes, we will notify you by email or in-app message. Your continued use of fix77 after any update means you accept the new terms. This policy is governed by the laws of the jurisdiction in which fix77 is registered.